What is active listening?

Prepare for the DSST Human Resource Management Test. Utilize flashcards and multiple choice questions, each with hints and explanations to excel in your exam preparation!

Active listening is a communication technique that involves fully focusing, understanding, responding, and remembering what is being said. It goes beyond mere hearing; it emphasizes the importance of being present in the conversation and engaging with the speaker. By listening without forming judgments, an individual can create a safe environment for open dialogue. This non-judgmental approach allows for deeper understanding and empathy, fostering better relationships and effective communication.

In contrast, the other options do not align with the principles of active listening. Responding quickly can lead to misunderstandings as it prioritizes speed over comprehension. Listening only to agree compromises the listener's ability to engage thoughtfully, potentially stifling diverse perspectives. Finally, multitasking implies divided attention, which detracts from the listening experience and diminishes the quality of interaction. Active listening requires undivided attention and a genuine willingness to understand the speaker's message.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy