What are alternative resolution procedures primarily used for?

Alternative resolution procedures are primarily used for resolving employee complaints. These procedures encompass various methods such as mediation, arbitration, and negotiation, allowing employees to address and resolve conflicts or grievances without resorting to formal disciplinary action or litigation. The focus is on creating an environment where issues can be addressed collaboratively, aiming to restore and maintain workplace relationships while also ensuring that employees feel heard and valued.

In contrast, evaluating employee performance, disciplining employees for misconduct, and documenting workplace incidents are functions that typically fall under standard human resource management practices. While they are important for maintaining workplace standards and accountability, they do not align with the primary purpose of alternative resolution procedures, which emphasize conflict resolution and facilitation rather than punitive measures or performance evaluations. Alternative resolution procedures provide a structured yet flexible approach to deal with disagreements and foster positive resolutions, making them essential for maintaining a harmonious workplace.